Numus Software Limited
Go To The Numus Software Web Site
Use Of The Live Help-desk
As many issues are data sensitive, mostly regarding payment or of a technical nature, it seemed the best policy was to adopt the live SSL help desk solution offered by our PCI compliant payment processor Zoftar.com (Zoftar Limited). The help desk operates in a secure SSL environment (https) so any data you send is encrypted. Every help desk ticket is responded to within a stated a maximum of 24 hours, typical response times are around 2-4 hours.
Go to The Live Help Desk
The forum is manned during office hours 9am - 9pm by our staff although moderators can respond 24/7.
Go To The Forum
Our Facebook Page
Facebook is manned during office hours 8am - 7pm by our staff although moderators can respond 24/7. We have nearly 200,000 likes so be assued we have a good following!
Go To Our Facebook Page
Customer support: +44(0)1736 806 145
Office hours 9am to 9pm Monday to Saturday.
Please remember the these are business numbers and are manned at standard business hours in each respective country.
The live help-desk is by far the fastest route to help.
Numus Software Limited Office Address
Numus Software Limited,
Company No: 09891625